1) Appointments & booking
Appointments can be booked online via our booking partner or by contacting us directly.
- Booking confirmation depends on availability.
- Please arrive a few minutes early so we can start calmly.
2) Cancellations & changes
We understand plans can change. Please let us know as soon as possible if you need to cancel or reschedule.
If you cancel very close to your appointment time or do not show up, we may charge the full amount to respect reserved time.
3) Payment
Prices are shown on our website and may vary by treatment duration. Payment is due on the day of your visit unless stated otherwise.
4) Health & safety
Your comfort and safety matter. Please inform us of any health conditions, injuries, pregnancy, allergies, or medications.
- We may adjust techniques or recommend a different massage type.
- If massage is not suitable, we may refuse treatment for your safety.
5) Respectful conduct
We provide professional Thai massage services only. Respectful behavior is required at all times.
Inappropriate requests or behavior will result in immediate termination of the session and may be charged in full.
6) Liability
SaengThong Thai Massage is not responsible for issues caused by withheld medical information or failure to follow advice.
7) Complaints & contact
If something is not as expected, please tell us. We will do our best to help kindly and fairly.